Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 4 business days
  • Europe : 3 - 5 business days
  • Australia, New Zealand and Oceania : 3 - 5 business days
  • Asia Pacific : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Gift wrapping and packaging

    Gift wrapping and drop shipping available.

    -We can order specific stones if they are not already available in our store. Please, write a message requesting your specific semi-precious stones to: contact@bluebirdds.com
    - We can create custom jewelry. Change size or design of an existing item, write a personalized message on a gift card, or make special gift wrapping.

    Sizing details

    You can always specify the size of the product. Or request a size suitable for you.

    Care instructions

    Product care tips in the product description. If you have questions, you can always ask them to the seller.

    Wholesale availability

    Check with the seller. Most products are available for wholesale.

    Legal imprint